About the Registration Platform - Frequently Asked Questions
NEED MORE INFO? PLEASE VISIT OUR FAQs HERE
HAVE QUESTIONS? EMAIL US: support@vs-casting.com
Casting Process
Q: Who is eligible to apply?
A: Applicants must meet all eligibility requirements outlined in the application. You must be a legal US resident.
Q: Is there an age cap?
A: No, there is no maximum age limit, but applicants must be at least 18 years old.
Q: Do I need prior modeling experience?
A: No. Prior experience is not required. We're looking for authenticity, confidence, and the qualities that make you unmistakably you.
Q: Do I need professional photos or a video?
A: No. Professional materials are not required. What matters most is that we can clearly see you as your natural and confident self.
Q: What should I include in my video submission and how should I film it?
A: Use the prompts in the application as your guide and share your story in a way that feels natural to you. Keep your video under two minutes, filmed horizontally on your phone in a quiet, well-lit space. If possible, prop your camera on something to try to keep it steady. Simple clothing works well here.
Q: What kind of photos should I submit? Can I wear makeup?
A: We’re looking for simple and natural images. You’ll be asked to submit a headshot, full-body photo, side-profile, and a close-up. Simple clothing works well here. Minimal makeup is preferred.
Q: Can I submit more than one application?
A: Only one application per person will be accepted.
Q: Is attending an in-person casting required?
A: Yes. If selected to move forward and you wish to participate, you will need to attend a casting in one of the listed cities. You’ll be asked in the application which locations you are able to attend.
Q: What happens if I’m selected but can’t attend the in-person casting or multi-day engagements?
A: To continue in the process, you must be available to travel and participate in the in-person casting and any required multi-day engagements in the coming months.
Q: What happens after I submit my application?
A: You’ll receive a confirmation email letting you know your application has been received and that you’re in consideration. Our team will review all submissions.
Q: Can I make changes after submitting?
A: Once submitted, applications cannot be edited, so please review everything carefully before sending.
Q: Is there a cost to apply?
A: There is no fee to apply or participate.
Q: When do submissions close?
A: The application window will close on 5/28. Please be sure to submit before the deadline to be considered.
Q: How and when will I hear back?
A: If selected, you will receive an email with next steps including casting dates, location, and additional details. Selected applicants will be contacted ahead of the in-person casting dates, so please keep an eye on your inbox.
Q: What happens if I am selected?
A: You will be invited to attend an in-person casting and the process will continue from there. If you move forward, you’ll receive details on next steps, timing, and what to expect along the way. Participants should be available to travel and commit to multi-day engagements in the coming months. The experience will be filmed as part of a docuseries.
Q: Will I be notified if I’m not selected?
A: Yes. If you are not selected, you will receive an email notification. We appreciate you putting yourself forward and your interest in Victoria's Secret.
Q: Can I show up to a casting without applying online?
A: No. The only way to be considered for a casting is by submitting an online application. Only those selected can attend an in-person casting call.
Q: Is there a prize at the end of the search?
A: The winner will walk in the 2026 Victoria’s Secret Fashion Show and receive a contract with IMG Models. The journey will be filmed for an upcoming docuseries.
Q: When and where is the VSFS 2026?
A: Stay tuned for more news on the Victoria’s Secret Fashion Show 2026!
Welcome Page and System Entrance
Q: I try to register to the system and I get the following message: "Email address already exists".
A: This happens when a user is already registered with their email address but tries to register again. Simply enter the system using the Sign In window instead of Register.
Q: I am already registered to the system. Now I try to sign in and I get the following message: "Incorrect email or password".
A: This can happen for three possible reasons:
- If you do not remember having a password, you may have first logged in using Facebook. In such case, simply click on Sign In with Facebook and use your Facebook account to sign in.
- If you did not log in using with Facebook, you may have forgotten your password. Simply click on Forgot my password and a new password will be sent to your email address.
- You may have used a different email address or made a mistake while typing it when you first registered to the system (for example, typing user@gamil.com instead of user@gmail.com). In such case, contact support and provide your Applicant ID.
Q: I get a message telling me that my session has expired, or that my browser blocks cookies.
A: A session expires after several hours of inactivity. Simply sign in again using the Sign In window. If it happens again after you signed in, make sure that cookies are enabled in your browser.
Q: What browsers can I use to register?
A: The registration system works best on Chrome browser. It also supports Firefox (version 3.5 and newer) and Internet Explorer (version 10 and newer), Safari and Edge.
Filling the Form
Q: I am clicking on Next to go to the next step, but the system won't let me.
A: The system allows progressing to the next step only after all mandatory questions (marked with a red star) were answered. Scroll up to find the missing answer – It will be marked with a red message, such as: This field is mandatory.
Q: What is my Applicant Number (or Applicant ID)?
A: The Applicant ID (for example, 200-5-44333) is a unique number each applicant receives when first registering to the system. It is used to easily track an applicant on the admin system, or provide support to this applicant. Please note that the dashes between the numbers are important and should not be ignored. When contacting support, please provide your Applicant ID.
Media Upload
Q: My video file is too large to upload — what should I do?
A: Our application portal has a maximum file size limit of 1GB. Many modern smartphones record in ultra-high 4K resolution by default, which creates massive files that quickly exceed this limit. Here are two easy ways to solve this:
- Option 1: Adjust your camera settings and re-record. Lowering your camera’s resolution to 1080p (HD) is the easiest fix. It provides excellent, professional-looking video quality while keeping the file size small.
- For iPhone (iOS): Open Settings → Camera → Record Video → select 1080p HD.
- For Android: Open your Camera app → Settings (gear icon) → Video Resolution → select 1080p, FHD, or HD.
- Option 2: Compress your existing video. If you already nailed your recording and don't want to re-record, you can shrink the file size of your current video:
- Quick workaround: Send the video to yourself using a messaging app like WhatsApp, which automatically compresses videos. Save the sent video back to your phone and upload that new, smaller version.
- Use a web tool or app: You can use free web tools like FreeConvert.com on your computer, or download a free "Video Compressor" app from the App Store or Google Play Store to shrink the file below 1GB.
Q: I am trying to upload photos but I get the following message: "Max file size 4MB".
A: Photo upload is limited to 4MB per image. To reduce the size of your photos, visit Microsoft Help.
Q: My photos are smaller than 4MB but I still get an error message.
A: Supported formats are common image formats: JPG, GIF or PNG. Please verify that the images you upload are in one of these formats.